:root{--paper:#f8f8f5;--ink:#181a1c;--ruby:#900;--line:#dddcd7;--muted:#686a68}*{box-sizing:border-box}body{margin:0;background:var(--paper);color:var(--ink);font:16px/1.5 Arial,sans-serif}a{color:inherit;text-underline-offset:3px}button,input,select,textarea{font:inherit}button,.button{cursor:pointer}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:2px solid var(--ruby);outline-offset:3px}.top{max-width:1360px;padding:28px 40px;margin:auto;display:flex;align-items:center;justify-content:space-between;gap:24px;border-bottom:1px solid var(--line)}.brand{display:flex;align-items:center;gap:14px;text-decoration:none;font-size:20px;font-weight:700;white-space:nowrap}.mark{width:28px;height:28px;display:grid;grid-template-columns:repeat(3,1fr);gap:2px}.mark i{background:var(--ink)}.mark i:last-child{background:var(--ruby)}.user-nav{display:flex;flex-wrap:wrap;align-items:center;gap:20px;font-size:13px}.user-nav form{margin:0}.text-button{border:0;padding:0;background:none;text-decoration:underline;color:inherit}.content{max-width:1280px;margin:52px auto;padding:0 24px;min-height:65vh}.eyebrow{font-size:11px;text-transform:uppercase;letter-spacing:.14em;color:var(--ruby);margin:0 0 14px}h1{font-size:44px;line-height:1.1;font-weight:500;letter-spacing:-.04em;margin:0 0 28px;overflow-wrap:anywhere}h2{font-size:21px;font-weight:500;margin:0 0 14px}h3{font-weight:500}p{margin:0 0 16px}.muted{color:var(--muted)}.small{font-size:13px}.heading-row,.results-heading{display:flex;justify-content:space-between;align-items:center;gap:18px}.heading-row{margin-bottom:30px}.heading-row h1{margin:0}.button,button.primary,button.danger{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:1px solid var(--line);padding:11px 18px;text-decoration:none;background:transparent;border-radius:0;min-height:44px}button.primary{background:var(--ruby);color:white;border-color:var(--ruby)}button.danger{border-color:var(--ruby);color:var(--ruby)}.notice{padding:16px 20px;background:#f0e7e3;border-left:3px solid var(--ruby);margin-bottom:25px;font-size:14px}.stats{display:grid;grid-template-columns:repeat(4,1fr);border:1px solid var(--line);margin-bottom:32px}.stats article{padding:24px 28px;display:flex;flex-direction:column;border-right:1px solid var(--line)}.stats article:last-child{border:0}.stats strong{font-size:38px;line-height:1.2;font-weight:500;letter-spacing:-.04em}.stats span{font-size:13px;color:var(--muted);margin-top:8px}.filters{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;align-items:end;padding-bottom:28px;border-bottom:1px solid var(--line);margin-bottom:24px}.filters .search{grid-column:span 2}label{display:block;font-size:13px;color:var(--muted);margin-bottom:8px}input,select,textarea{width:100%;border:1px solid var(--line);background:transparent;padding:12px;color:var(--ink);min-height:44px;border-radius:0}textarea{resize:vertical}input[type=checkbox]{width:18px;min-height:18px;accent-color:var(--ruby);margin-right:8px}.check{display:flex;align-items:center;min-height:44px;margin:0}.results-heading{margin-bottom:16px;font-size:13px}.results-heading p{margin:0}.inquiry-row{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(0,1fr) 180px;gap:22px;border-top:1px solid var(--line);padding:24px 0;text-decoration:none}.inquiry-row:hover h2{color:var(--ruby)}.inquiry-row h2{font-size:24px;margin:4px 0 8px}.inquiry-row p{margin:0}.row-context,.row-status{display:flex;flex-direction:column;gap:8px;align-items:flex-start}.row-status{align-items:flex-end}.badge{font-size:12px;border:1px solid var(--line);padding:5px 12px}.badge.new{background:var(--ruby);color:#fff;border-color:var(--ruby)}.badge.closed{color:var(--muted)}.empty{padding:64px 24px;text-align:center;border:1px solid var(--line)}.pagination{display:flex;gap:24px;justify-content:center;margin-top:32px}.bottom{max-width:1280px;margin:40px auto;padding:24px;font-size:12px;color:var(--muted);border-top:1px solid var(--line)}.login-card{max-width:480px;margin:80px auto}.login-card form p,.card form p{margin:0 0 20px}.login-card button{width:100%;margin-top:10px}.helptext{display:block;font-size:12px;color:var(--muted);margin-top:8px}.helptext ul{padding-left:18px}.errorlist{padding-left:18px;color:var(--ruby);font-size:14px}.back{display:inline-block;margin-bottom:28px;font-size:13px}.detail-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:28px}.card{padding:30px;border:1px solid var(--line);min-width:0}.card h2:not(:first-child){margin-top:32px}dl{margin:20px 0}dt{font-size:12px;color:var(--muted);margin-top:16px}dd{margin:4px 0;overflow-wrap:anywhere}.visitor-message{white-space:pre-wrap;overflow-wrap:anywhere}.history-title{margin-top:35px;padding-top:25px;border-top:1px solid var(--line)}summary{cursor:pointer;font-size:14px}details p:first-of-type{margin-top:16px}.delete-area{margin-top:35px;color:var(--muted);font-size:13px}.delete-area form{max-width:420px}.delete-area button{margin-top:14px}.legal-copy{max-width:820px;line-height:1.75}.legal-copy h1{font-size:38px}.legal-copy h2{margin-top:32px}.legal-copy p{margin-bottom:20px}@media(max-width:900px){.top{padding:22px 24px}.brand{font-size:17px}.user-nav{gap:12px}.filters{grid-template-columns:repeat(2,minmax(0,1fr))}.stats article{padding:20px}.inquiry-row{grid-template-columns:minmax(0,1fr) 150px}.row-context{grid-column:1;grid-row:2}.row-status{grid-column:2;grid-row:1 / span 2}.detail-grid{grid-template-columns:1fr}}@media(max-width:560px){.top{align-items:flex-start;flex-direction:column;gap:16px}.content{margin-top:32px;padding:0 18px}.heading-row,.results-heading{align-items:flex-start;flex-direction:column}h1{font-size:34px}.stats{grid-template-columns:repeat(2,1fr)}.stats article{border-bottom:1px solid var(--line)}.stats article:nth-child(2){border-right:0}.stats article:nth-child(3){border-bottom:0}.stats strong{font-size:32px}.inquiry-row{grid-template-columns:1fr;gap:10px}.row-context,.row-status{grid-column:1;grid-row:auto;align-items:flex-start}.filters{gap:12px}.filters select{font-size:14px}.card{padding:22px}.login-card{margin:35px 0}.legal-copy h1{font-size:30px}}

.cabinet-tabs{max-width:1280px;margin:0 auto;padding:20px 24px 0;display:flex;gap:28px;flex-wrap:wrap;font-size:14px}.cabinet-tabs a:hover,.text-button:hover{color:var(--ruby)}.cabinet-tabs+.content{margin-top:34px}.narrow-card{max-width:850px}.card form [id^=id_roles]{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px 16px;margin:12px 0}.card form [id^=id_roles] label{display:flex;align-items:center;margin:0;min-height:28px}.card form input[type=checkbox]{flex:0 0 18px;min-height:18px}.card form input[type=hidden]{display:none}.stacked-card{margin-top:28px}.contact-timeline{margin-top:30px}.contact-timeline article{border-top:1px solid var(--line);padding:20px 0 0}.contact-timeline article:last-child p:last-child{margin-bottom:0}.consent-record{margin-top:28px}.invitation{border-top:1px solid var(--line);padding-top:22px;margin-top:28px}.invitation p{margin-bottom:8px}.share-link{font-size:12px;margin-top:8px;overflow:hidden}.inline-actions{display:flex;gap:18px;flex-wrap:wrap;align-items:center;font-size:13px}.inline-actions form{margin:0}.contact-filters{grid-template-columns:repeat(4,minmax(0,1fr))}.contact-row-list{display:grid;grid-template-columns:minmax(0,1.6fr) minmax(0,1fr) 180px;gap:22px;border-top:1px solid var(--line);padding:24px 0;text-decoration:none}.contact-row-list h2{font-size:24px;margin:4px 0 8px}.contact-row-list p{margin:0;overflow-wrap:anywhere}.contact-row-list:hover h2{color:var(--ruby)}@media(max-width:900px){.contact-filters{grid-template-columns:repeat(2,minmax(0,1fr))}.contact-row-list{grid-template-columns:minmax(0,1fr) 150px}}@media(max-width:560px){.cabinet-tabs{padding:18px;gap:16px;font-size:13px}.card form [id^=id_roles]{grid-template-columns:1fr}.contact-row-list{grid-template-columns:1fr;gap:10px}.inline-actions{gap:14px}}